Smart Reform Plus, known for its cutting-edge warehouse management solutions, relies on efficient technology to keep their operations running smoothly. When the company faced challenges with their previous hosting provider, they turned to VPS HiSpeed. The switch to Windows VPS hosting has been a game-changer, helping them achieve their goals with faster service and excellent support.
From Frustration to Solution:
Smart Reform Plus was using a hosting service that was “slow and costly.” Thanakorn, the company’s representative, shared that their previous provider’s service was not meeting their needs. “We moved from our previous provider, which had higher prices and very slow service,” he said. These delays and high costs affected their business operations.
After finding VPS HiSpeed, they decided to make the switch. They were particularly impressed by VPS HiSpeed’s reputation for quick and reliable customer support.
Their main challenge was related to using Windows VPS for their database server. “Since we use Windows and it functions as a DB, there were issues with Windows installation that distorted the Date Format and time zone. This directly affected our DB and Application, and we couldn’t fix it,” Thanakorn explained.
When they reached out to VPS HiSpeed, the admin team acted quickly. “I reported the issue to the admin via Line, who responded and acted quickly. After several attempts to fix the issue, it was still unresolved, so the staff helped set up a new server for us using the original Public IP.” This solution ensured minimal disruption to their services, allowing them to move forward smoothly.
Customer Support Experience:
Thanakorn praised VPS HiSpeed’s customer support, rating it a perfect 5. “The support is very quick and excellent,” he noted. The team’s prompt action and dedication made a significant difference in resolving their issues, which was a key factor in their decision to stay with VPS HiSpeed.
Conclusion:
Smart Reform Plus’s experience highlights how VPS HiSpeed’s Windows VPS hosting can benefit businesses facing technical challenges. With a strong focus on customer support and reliable services, we help companies like Smart Reform Plus overcome obstacles and maintain smooth operations. Their commitment to high-quality hosting and exceptional customer service makes them a trusted partner for Thai businesses needing dependable and efficient VPS solutions.
If you’re looking for a reliable hosting provider with excellent support and high-performance servers, VPS HiSpeed offers the perfect solution. Our services are designed to meet the needs of businesses and tech-savvy users, ensuring top-notch performance and support every step of the way.
For more information about VPS HiSpeed’s offerings, visit VPSHiSpeed.
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